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Email Service Documentation

Mail Administration Center (MAC) User's Guide

The Mail Administration Center is the web-based interface for administrating email accounts and includes access to, and configuraton of, branding and reporting settings. This guide illustrates each screen within the MAC and provides step-by-step instructions for executing the related tasks such as: logging in and out of the MAC, adding and modifying domains, accounts (mailboxes), and workgroups, branding the webmail interface, and setting up reports.

Account Provisioning Protocol (APP) Developer's Guide

The Account Provisioning Protocol provides a command-based, TCP/IP protocol that gives external clients a simplified command set to manage mailbox accounts. This guide provides the steps required to open an APP session and submit commands. It also provides a description of the available commands, prerequisites and requirements, as well as sample code, reference data, and parsing rules.

DNS Configuration Guide

Domain Name System (DNS) is the Internet protocol and distributed database that maps domain names and hostnames (e.g., www.name.com) to the appropriate IP addresses (e.g., 216.25.52.75). This guide explains the types of DNS records and provides the values that these records need to be modified to in order to use the OpenSRS Email Service.

Email Client Configuration Guide — unbranded

This guide describes the principles behind configuring email clients as well as providing some client-specific walk-throughs. It is intended to help the novice end-user set up their email if they choose to use a client instead of, or in conjunction with the webmail interface.

Email Migration Guide

Migrating to OpenSRS Webmail can be done with little or no disruption of service for your users by following the recommended steps in this email migration guide.

Email Filter-Only Guide

This guide shows you how to implement OpenSRS Email Filter-Only service. This effective, low-cost service acts as a gateway between your email servers and the Internet to protect your users and infrastructure from email threats like spam and viruses.